Ordering

Q: After Ordering, can I still change my order?

A: After placing your order, we are unable to proceed with any changes to it. An option would be to cancel your current order and place a new order again.


Q: I have received the wrong order. What do I do?

A: We are terribly sorry that you have received the wrong product. Please contact us at info@amber-pharmacy.com.


Q: I am having issues loading pages on the website. What do I do?

A: Avoid making any purchases at the moment and check your internet connection. If It was not your internet connection, please contact us at info@amber-pharmacy.com.


Q: I am not able to checkout. What should I do?

A: In an event where you are unable to checkout an order, please check if your internet connection is stable. If It was not your internet connection, please contact us at info@amber-pharmacy.com.


Q: Are items in my shopping cart reserved?

A: Items in your cart are not reserved and someone else may purchase the item even if it is in your cart. To avoid this from happening, do check out as soon as possible.