Q: After placing an order, am I able to change it?

A: After you place an order, we’re unable to make any changes to it. Your best option is to cancel your current order and place a new one.

Q: I’m having issues loading pages on your website. What should I do?

A: Avoid making any purchases and check your internet connection. If your internet connection isn’t the issue, please contact us at info@amber-pharmacy.com.

Q: I’m not able to checkout. What should I do?

A: In the event where you’re unable to check out an order, please check if your internet connection is stable. If this isn’t the issue, please contact us at info@amber-pharmacy.com .

Q: Are items in my shopping cart reserved?

A: An item in your cart is not reserved, and someone else may purchase it even if you’ve added it. To avoid this, we recommend you check out as soon as possible.