Terms & Conditions

1. Agreement
By using our website, you are bound by the terms stated. 

2. Using our website

  • By agreeing to use our website, you agree that you are 18 years of age or older.
  • Details and information provided by you such as card information is accurate and correct.
  • Sensitive information should not be distributed to any third party

3. Third party links
Our website may contain links to third party websites that are not affiliated with or owned, operated, or controlled by Amber Compounding Pharmacy. You acknowledge and agree that Amber Compounding Pharmacy is not responsible for the content, privacy policies, or practices of such third party websites or the companies that own them. By using the site, you expressly relieve Amber Compounding Pharmacy from any and all liability arising from your access and use of any third party website. We encourage you to review the terms and conditions and privacy policies of any third party websites before using them and disclosing your personal data to them.

4. Intellectual property rights
Amber Compounding Pharmacy is a licensee for all intellectual property rights and to the content on the site, and in the material published on it. You may not copy, reproduce, modify or any form of taking content without written permission from Amber Compounding Pharmacy.

5. Indemnities
You agree to fully indemnify and not hold us, and our partners, employees, affiliates, suppliers, subsidiaries, directors and representatives harmless from any claims, losses and damages including legal fees arising from a breach of these Terms and Conditions by you, or anyone using your personal information.

6. Orders & Payments
You may place an order by adding the products you want to your cart. You shall be responsible for ensuring that your orders are accurate and any orders that have already been placed cannot be changed. We will notify you by email as soon as possible to acknowledge receipt of your order and provide you with an order number. If we are unable to fulfil your order following this acknowledgement, we will contact you by email or telephone advising you of this. If you require any information concerning your order please email use at info@amber-pharmacy.com quoting your order number. We may not accept your order if an item you have ordered is out of stock, if we have identified a product or pricing error or if we are unable to obtain authorisation for your payment. Please note that we reserve the right to reject any offer to purchase by you at any time.

7. Returns & exchanges
Goods that have been sold and received by the buyer cannot be returned as our goods are non-refundable and non-exchangeable. Only defective and incorrect items are allowed for an exchange.

8. Incorrect items
If you have received the wrong item, please email us at info@amber-pharmacy.com with your order number and a photograph of the item. After we have confirmed it, we will ask you to proceed with sending your item back to us , for which your postage for orders placed in Singapore will be reimbursed. For orders placed outside of Singapore, return postage will be borne by the sender. Please ensure that the wrong item has not been tampered with and the refund postage costs will be the costs of delivery we offer.

9. General
You agree that under the failure of Amber Compounding Pharmacy to enforce any statement of these Terms and Conditions will not lead to a waiver of such rights and provisions from us. In the case when any of these provisions of the Terms and Conditions are held to be invalid, illegal or unenforceable, the remaining provisions of these Terms and Conditions shall remain in full force and effect.

10. Termination
We may terminate the order at any time by writing to you if:

  • your order if an item you have ordered is out of stock
  • we have identified a product or pricing error
  • we are unable to obtain authorisation for your payment
  • you do not, within a reasonable time, allow us to deliver the product to you
  • you do not, within a reasonable time of us asking for it, provide us with information necessary for us to deliver the product to you (e.g. delivery address)

We reserve the rights to change, suspend or discontinue any features on this website at any time without notice.

11. Updates
We may change any of the content or material on our website at any time and we are under no obligation to update the website. Our Terms and Conditions may also change depending when there is a need to. You will be informed of the update via a notification when you enter the site. Any changes will not affect any orders that you have placed, and that we have accepted, prior to the date of the change.